Total Quality Index for Automotive Customer Satisfaction
Hyundai achieves recognition in the Total Quality Index for customer satisfaction. … … “Hyundai produced the most segment leaders of any automotive manufacturer, according to Strategic Vision‘s Total...
View ArticleStrategic improvement target: competitor weakness
Determining where to improve your business next? Use a competitive analysis to focus your improvement strategy. … … “To put it kindly, Apple’s service stinks like a skunk trapped in an outhouse....
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